Training, Coaching & Capacity Building

Capacity building consulting across Europe, for organizations that need training to survive contact with the people who actually have to use it. Article 4 of the EU AI Act requires providers and deployers to ensure a sufficient level of AI literacy among the staff who operate these systems on their behalf. Reading that as a training checkbox is the expensive mistake: a slide deck people forget within a week satisfies nobody, least of all the auditor who eventually asks what “sufficient” meant in practice. We build programmes people actually carry forward, whether the driver is a legal obligation, a technology transfer, or a change nobody asked for.

What we do

AI literacy training that satisfies Article 4, not just the checkbox

Sufficient AI literacy is a legal requirement, not a slogan. We design the programme against what a team actually operates, so the record kept afterward is evidence of real capability, not attendance.

Technology transfer and change management workshops

Helping the people who inherit a new system, a new process or a new partnership actually make it work, instead of tolerating it until the next reorganization.

Programmes built on the organization’s own material

Generic case studies teach generic lessons. Each programme is built on the organization’s actual systems, actual data and actual decisions, because the questions that matter only surface when people recognize the example in front of them.

Coaching on running a funded project, not just writing one

Project management, reporting discipline and partner coordination for teams that won a grant and now have to deliver it, the part of funding work that training programmes usually skip.

AI-enabled transformation, for the people who have to run it

Beyond the literacy obligation: helping teams understand what changes in their daily process once an AI system sits inside it, and where their judgement still has to sit above the tool.

Coaching teams to work alongside AI agents

Introducing AI agents or AI-powered automation changes what a role actually involves: less manual document handling, more validating what the agent produced. We train the people who will supervise that work, human-in-the-loop by design, so an agentic AI rollout, ours or anyone else’s, lands with people who know what to check and when to intervene.

Delivered the way that fits: workshop, coaching or in-house

Short workshops and webinars for a broad first pass, one-to-one or small-team coaching for the people who carry the responsibility, and fully in-house programmes when the material is specific enough to warrant it.

Who this is for

Teams operating AI systems under Article 4. The people named as operators of a given system, who need to reach and demonstrate a sufficient level of AI literacy for that specific use, not a generic AI course.

Management leading digital transformation or technology transfer. Where the obstacle is not a training slot in a calendar but a level of organizational habit built over years.

Teams about to work alongside AI agents. Where an agentic AI or AI-powered automation rollout is changing what a role involves, and the people doing it need to know what to validate, not just how to click through a new tool.

Organizations that bought a tool nobody has been taught to question. The gap between having the technology and having people capable of asking whether it did the right thing.

Consortia and funded projects with a capacity-building or dissemination obligation. Where training is part of what the grant agreement commits to, and has to hold up to review like the rest of the project.

How the work runs

The method does not change. The depth, the sequence and the point where you come in do.

01 · LISTEN. A short discovery with the people who will actually sit in the room: what they operate day to day, what obligation or change is driving the request, and what “sufficient” or “capable” has to mean for this specific team.

02 · DESIGN. The programme is built on the organization’s own systems, data and decisions rather than a generic case study, because a team recognizes its own example faster than anyone else’s.

03 · DELIVER. A workshop for a broad first pass, coaching for the people who carry the responsibility day to day, or a fully in-house programme when the material warrants it. The format follows the group, not a catalogue.

04 · EMBED. A record of what was covered and demonstrated, useful evidence for an auditor or a grant reviewer, and a method the organization keeps, so the next round does not require calling us back to repeat the first one.

Why OneSynergy

You are not hiring a trainer. You are hiring the people who do the underlying work themselves. OneSynergy is the professional brand of Fulvio Domenico Marchetti and a network of senior independent specialists, each working under their own name. No junior facilitator delivering a slide deck someone else wrote.

Training built by people who do the underlying work. The Article 4 material draws on our EU AI Act readiness and AI governance practice, the funding and project coaching draws on the same reasoning that runs our EU research and innovation funding practice, and the coaching on AI agents draws on an AI automation practice we built and run ourselves. The programme is not written by someone who read about the subject for the occasion.

Built on your material, not a template. Every programme starts from the organization’s own systems and decisions. That is slower to prepare and considerably harder to ignore in the room.

How to engage the network

One conversation to start. No intake form, no onboarding sequence. You describe the team, the obligation or the tool in question, and that conversation is where the perimeter gets defined. It costs nothing.

A pilot workshop, scoped to one team. The shortest way in: a single session built on real material from the organization, so both sides can see whether a longer programme is worth building before committing to one.

A continuing presence, when training is not a one-off. Some organizations need the programme to evolve as the systems, the obligations and the people change, rather than a single course that goes stale the day after delivery.

The perimeter is built around you. This page deliberately does not list a package. A single team needing an afternoon on Article 4 and an organization building a multi-year capability programme need very different first months. What stays constant is the method: listen, design, deliver, embed.

Who actually turns up. Named senior professionals, selected for this specific problem, each working under their own name and their own professional identity. You get a single point of contact, you know their names before the work starts, each assignment runs under its own letter of engagement, and there is no agency margin layered on top of the professional fees.

The objection worth raising first. A network of independent professionals invites a fair question: who answers for the result. One name stays for the whole engagement, and the commitment is written before the work starts. And the limit, said plainly: if you need a certified training provider, a fixed curriculum accredited for continuing education points, or several hundred person-days of delivery across many sites at once, a structured training firm is the better answer for that piece of work. We would rather tell you on the first call than three weeks into it.

Start the conversation

Bring us the team, the obligation, or the tool nobody has been taught to question yet.

Thirty minutes, no commitment, and no perimeter agreed in advance. If the answer is that you do not need us, you will hear that too.

Talk to the Network

Where a programme covers Article 4 or other EU AI Act obligations, it runs alongside our EU AI Act readiness and AI governance practice. OneSynergy provides training and capacity-building support on innovation, funding and AI governance topics. We do not provide legal advice, and we work alongside your legal counsel.